Sinoptix SRL is a Romanian software development company founded in 1998, with a team of 38 analysts, developers, testers and consultants.

We are an Oracle Partner since 2005, and several of our developers have aquired Oracle certifications:

• Oracle Database SQL Certified Expert
• Oracle 11g Certified Implementation Specialist
• Oracle Advanced PL/SQL Developer Certified Professional

synoptic
syn⋅op⋅tic /sinɔptik/
adjective

Of or constituting a synopsis; presenting a summary of the principal parts or a general view of the whole. From the Greek sunoptikos, from sunopsis, general view.

Values

• Passion for the work well done: quality
• Trustworthiness: realistic promises delivered on time
• Compassion, understanding and honesty: “the first duty of an employee is to make mistakes”
• “Customer ownership”: the long-term customer relationship is more important than a single transaction
• Work must not become toil
• 10% of time dedicated to learning

Our Mission

To create and use information technology in order to enable our customers to conduct better businesses and to live better lives.

Since August 2004 Sinoptix is developing and maintaining the Service Order system for the main Romanian telecom operator: Romtelecom. This Oracle application has a 2 Terabyte production database and is deployed into the operative departments of the company:

• Call centers
• Shops
• Sales and business support
• Billing Back Office
• Network work centers
• Technical Support
• Quality control
• Marketing

With more than 3000 concurrent users on peak time it is a critical application, with a large code base:

• 1000 tables, 600 client objects, 3000 server objects with more than 100.000 lines of code
• synchronous and asynchronous interfaces with Billing, Customer Activation, Remote Service, Dispatch, Fault Management, Dealers Management, …

Service Order features coverage of eTOM:

Office and events fotos